Shipping Policy
Thank you for visiting and shopping at DI-YA NATURALLY YOU LLC. Following are the terms and conditions that constitute the Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 3-7 business days. Orders are not shipped or delivered on weekends or holidays. Packages will be shipped using USPS, FEDEX, depending on your location. Due to disruptions from COVID-19 and potential shipping carrier delays, there’s a chance your package may not arrive on the originally estimated date. Rest assured I’ll keep you updated along. If there will be a significant delay in shipment of your order, you will contact you via email or telephone.
Shipping charges for your order will be calculated and displayed at checkout.
P.O. boxes are welcome
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damages
Di-ya.org is not liable for any products damaged, lost or stolen during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
If a package is returned due to an incorrect or incomplete shipping address provided by the customer, DI-YA NATURALLY YOU LLC is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by the customer.
International Shipping Policy
We currently do not ship outside the U.S.
Returns Policy
Due to the nature of the products, refunds, returns, and exchanges are not accepted. Once an order is placed, you will not be able to make changes or cancel.
Safety and Allergy guidelines
The following safety guidelines should be observed before using DI-YA NATURALLY YOU LLC products:
Cosmetics are, by definition, applied to the human body, and not ingested. They are to improve appearance and make one more beautiful – not to cure or treat any type of disease.
The products contain oils and butters from natural nuts, seeds and fruit. If you have any allergies please read the product label carefully. We recommend that people with sensitive skin perform a patch test first to ensure there is no reaction. Discontinue if irritation occurs.
DI-YA NATURALLY YOU LLC products are made with naturally derived ingredients, which in rare cases may cause sensitivity in certain individuals. If sensitivity occurs, discontinue use immediately.
If you are uncertain about possible sensitivity, always do a patch test before use or consult your healthcare professional.
Products and advice by DI-YA NATURALLY YOU LLC make no claim to cure or prevent any disease or medical problem and is not intended to substitute other therapy or medical advice.
Legal Disclaimer
The information on this website is has been compiled from published sources and is provided only as a guide. Although every effort has been taken to ensure that information published on this site is correct and up to date, DI-YA NATURALLY YOU LLC cannot guarantee the accuracy of all information presented, and accepts no liability in respect of any omission or error. The customer should always satisfy themselves as to the ultimate suitability of a product for an intended application. DI-YA NATURALLY YOU LLC accepts no liability in the unlikely event of an adverse reaction occurring when using one of its products.
For the disclaimer and cookie policy links the links below